RE: March 2020 Ministry Project Manager is working with the Kids Directors on tracking retention after a new family attends our church for the first time.  Not only that we want to specifically track how often new families return to our weekend services after they receive a new family welcome email. Centrally we will be […]

Texting in Rock is a GREAT way to communicate with our teams!  And many people prefer it.  Here are a few reminders of how to keep our texts short, sweet, and to the point.   For each text we send Twillio (the company actually sending them) charges us for each “160 characters” within a text.  There […]

Did you know that Known Relationships can help you and your guests at Checkin? Depending on the known relationship that you create on a persons profile, Rock will allow them to check other people in. For example: Rock by itself allows you to checkin you or anyone in your immediate family by searching your own […]

Inactive reports have been consolidated!   Instead of having 6 reports for each department’s DreamTeam that show inactive members, these have now been consolidated into 1 report.  To access your Inactive DreamTeam members instead of opening up dataviews, you will want to go to Tools and click on “Group Inactivity”.   From there follow these […]

Did you know that rock allows you to have SMS conversations within the Rock Portal now? Navigate here: People Communications SMS Conversations See the image below for additional context on this page:

Have you ever tried to send an email with Rock? Ever been a bit confused on the steps you should/could take?  Hopefully this quick pro-tip will help! In addition to this Pro Tip there is a video already created to help walk you through the steps. You can find that video HERE: https://creekhelp.com/software-tutorials/rockrms/rock-videos/?video=13089 When sending […]

Did you know that each Small Group and Small Group Member can (and should) be associated with a Semester? What are semesters? Fall Winter Summer Why do we do semesters? Semester Groups Vision Doc When a group is added to Rock, it is important (and required) to be given a semester designation. This allows our […]

Have you ever hit “connect” not meaning to?  Here’s the easiest way to “unconnect” that connection.

Have you wondered what the difference between the Edit and Transfer buttons are on a Rock Connection. Maybe you have wondered why you have to click the [edit] button to change who the connection is assigned to. Here are a couple notes that may help you.

Did you know that Rock offers a great opportunity to ‘Follow’ people? When you think of following… think of following someone on social media.  You will be made aware of updates to their account in Rock. You may be wondering what things are we made aware of when we follow someone? Log into Rock Click […]