Texting in Rock is a GREAT way to communicate with our teams!  And many people prefer it.  Here are a few reminders of how to keep our texts short, sweet, and to the point.   For each text we send Twillio (the company actually sending them) charges us for each “160 characters” within a text.  There […]

Did you know that Known Relationships can help you and your guests at Checkin? Depending on the known relationship that you create on a persons profile, Rock will allow them to check other people in. For example: Rock by itself allows you to checkin you or anyone in your immediate family by searching your own […]

Inactive reports have been consolidated!   Instead of having 6 reports for each department’s DreamTeam that show inactive members, these have now been consolidated into 1 report.  To access your Inactive DreamTeam members instead of opening up dataviews, you will want to go to Tools and click on “Group Inactivity”.   From there follow these […]

Did you know that rock allows you to have SMS conversations within the Rock Portal now? Navigate here: People Communications SMS Conversations See the image below for additional context on this page:

Did you know that each Small Group and Small Group Member can (and should) be associated with a Semester? What are semesters? Fall Winter Summer Why do we do semesters? Semester Groups Vision Doc When a group is added to Rock, it is important (and required) to be given a semester designation. This allows our […]

Have you ever hit “connect” not meaning to?  Here’s the easiest way to “unconnect” that connection.

Have you wondered what the difference between the Edit and Transfer buttons are on a Rock Connection. Maybe you have wondered why you have to click the [edit] button to change who the connection is assigned to. Here are a couple notes that may help you.

Did you know that Rock offers a great opportunity to ‘Follow’ people? When you think of following… think of following someone on social media.  You will be made aware of updates to their account in Rock. You may be wondering what things are we made aware of when we follow someone? Log into Rock Click […]

Many of you have asked what the ‘Gear’ icon is in the lower right side of Checkin. This gear allows our staff to do some unique items. Most popularly, this icon allows our staff to access checkin overrides. A checkin override allows a staff member or dream team member the ability to check a guest […]

Did you know that you can check Communication History in Rock? What is Communication History? Communication History can be any of the following: See/Read an email/SMS that someone sent from Rock See/Read an email/SMS that someone received from Rock See details on an email/SMS that you sent from Rock Details like: How many emails/SMS items […]