Seat Reservation Check-ins | 118

Over the last month, we have received some great feedback on the Seat Reservation feature on Rock.  Based on this feedback, we have made some awesome enhancements. You may already be familiar with the ability to check who has reserved seats for your campus at a particular service time.  This ability exists by; Logging into […]

Read More

Alert Bell – External Inquiries | 117

Do you see an alert bell when you log into Rock by the search bar? If not, don’t worry. That means you don’t currently have any tasks assigned to you. If you do, did you know you have tasks waiting on you? Click the bell and you should see a drop-down of all waiting tasks. […]

Read More

DreamTeam Serving at Home | 116

Do you have teams that serve from home? Maybe your prayer team… Maybe your admin team… Have you wondered, whats the best way to make sure they are getting checked in? Today, we have a simple solution to ensure you are able to get your DreamTeam checked in from home. In the same way that […]

Read More

Rock Group Types | 111

If you are a someone who builds out small groups for your campus (next steps, kids or students) you may have noticed that there is a required option to select your [Group Type]. Have you wondered why this is needed or what the different group types are? Group Types allow our database to to keep […]

Read More

Inactive DreamTeam? | 109

Have you recently felt overwhelmed with the words/associations: Active, Inactive, Covid Inactive? Have you wondered, how do the Fall DreamTeam Connections help me?  In this ProTip, we hope to clarify the different uses of the word and how to best engage your current DreamTeam. First: Lets review what it means to be active/inactive on a […]

Read More

Re-Load Rock Checkin | 107

Have you ever needed to change the configuration settings for your checkin station?  How many times have you had to find a YouMatter pen to click the [Home Button] on the iPad… Far too many I am guessing. Well… I have good news. There is a new way to access the configuration page in Rock […]

Read More

Inactive DreamTeam | 103

Recently we have started asking our DreamTeam to update us on their current serving status.  We asked them to let us know if they are back serving, would be interested in other serving opportunities, or maybe they are holding off a few more months. It is important to us that we have an accurate picture […]

Read More

Checkin Locations & Capacities | 101

There are many features behind Rock checkin that make it very powerful. We have recently made changes to Rock checkin that will enhance its functionality for our teams. Previously to know, there were 4 basic features to Rock Checkin. Those 4 basic features appeared visibly to you on your checkin configuration screen. Pick a Theme […]

Read More

Public vs Private Groups | 100

If you have had any experience building small groups, you probably know there is an option to make a group [Public]. By default, this option is always checked, meaning by default the group is publicly available. If you uncheck the box next to [Public], the group will become ‘Private’. What is the difference between Public […]

Read More

Mobile Checkin | 099

Mobile Checkin was introduced to our DreamTeam in August and a large number of Guests this past weekend.  While we continue to learn better how to use it, sometimes we learn that understanding the why and the language around it helps us best. In this ProTip we will do our best to cover Mobile Checkin […]

Read More