Staff Rock Passwords | 120

Are you a member of staff?  Ever wonder how to change your password for Rock? The short answer is: You can’t, at least not in the normal end-user way. The reason:  Our Rock usernames are set up using “Active Directory”.  This ties your email username and password to Rock. Because of this you only have […]

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Group Leader Tools | 119

As we prepare for the new Groups Semester, we have made some significant improvements to the Group Leader toolbox on our external site. While some of you may already be aware of these updates, we thought this would be a good opportunity to share with you. First – Lets share the updates available at My.CedarCreek.tv […]

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Seat Reservation Check-ins | 118

Over the last month, we have received some great feedback on the Seat Reservation feature on Rock.  Based on this feedback, we have made some awesome enhancements. You may already be familiar with the ability to check who has reserved seats for your campus at a particular service time.  This ability exists by; Logging into […]

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Alert Bell – External Inquiries | 117

Do you see an alert bell when you log into Rock by the search bar? If not, don’t worry. That means you don’t currently have any tasks assigned to you. If you do, did you know you have tasks waiting on you? Click the bell and you should see a drop-down of all waiting tasks. […]

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DreamTeam Serving at Home | 116

Do you have teams that serve from home? Maybe your prayer team… Maybe your admin team… Have you wondered, whats the best way to make sure they are getting checked in? Today, we have a simple solution to ensure you are able to get your DreamTeam checked in from home. In the same way that […]

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Room Reservations | 115

Did you know that we have a tool available to us that will help schedule room and reserve resources at our campuses? You may already be familiar with Planning Center Services.  Planning Center Services is the means by which we schedule our DreamTeam, our people. But, are you familiar with Planning Center Calendar?  Planning Center Calendar is […]

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What’s new in Teamwork Desk | 114

Are you a Support Ticket Agent? do you work within Teamwork Desk?  This update from Teamwork will be very helpful to you! Posted By: Emma Hanley / November 26th, 2020 Deleting files from tickets We know how imperative it is for you to keep your customer data safe – this is why we have introduced […]

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Microphone Best Practices | 113

There is nothing worse than having microphone issues with a room full of people staring at you. To help prevent some of these issues, below are a few best practices for you to keep in mind the next time you use a microphone. HandHeld Microphones: There are two things to remember when holding a microphone: […]

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Mentions and Replying in Teamwork | 112

In todays ProTip, let’s dive into the best ways to reply to a thread in Teamwork.  Teamwork allows for quick email replies as well as email mentions.  However, these replies can get confusing quick for everyone involved.  So lets take a couple minutes to discuss options available to you as we reply to teamwork tasks/threads. […]

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Rock Group Types | 111

If you are a someone who builds out small groups for your campus (next steps, kids or students) you may have noticed that there is a required option to select your [Group Type]. Have you wondered why this is needed or what the different group types are? Group Types allow our database to to keep […]

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