ProTips directly relating to the use of RockRMS
Shoulder Tap Connections in Rock: How-To Guide Overview Shoulder Tap connections are one of our primary ways to help people take their next step in serving. Rock, our people database, allows us to track and manage these invitations so we can follow up well and steward relationships intentionally. There are three ways to submit a […]
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You may have seen “External Inquiry Tasks” assigned to you in Rock. These come from the Contact Us form on the website. When an attendee submits a message through the Contact Us form on the website, here’s what you need to know and do: 🔄 How It Works Each submission is routed based on topic […]
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Sending a Communication Using the RockRMS Communication Wizard To begin a new communication, go to People > New Communication. The first screen you’ll see, pictured below, is where you’ll pick who you want to send the communication to. There are many ways to arrive at the Communication Wizard, Select from a grid Navigate to the page yourself […]
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Everyone has the ability to subscribe and unsubscribe from emails. This setting will overwrite any email lists that they have subscribed to. If someone is not receiving our emails, check their preference to be sure they are able to receive an email from us. If email is active and there are no restrictions, you will […]
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Every account in Rock has a security level associated with it called a protection profile. Protection profiles are set depending on a person’s access to Rock, having a login, or financial information on their profiles means a higher level of security. These levels allow us to keep those with an elevated security level as safe […]
Read More✅ What Are Known Relationships? Known Relationships in Rock define how individuals are connected. Here are the types of Known Relationships we typically use in Rock: Allow Check-in By / Can Check-in Parent / Child Step Parent / Step Child Foster Parent / Foster Child Grandparent / Grandchild Sibling Previous Spouse Business / Business Contact […]
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Did you know that each of our interns write a monthly blog updating their friends and family on their journey through the internship program? When an intern writes their blog, it is emailed out the following Monday at 9 am. Are you interested? Would you like to subscribe to an intern’s blog entry? Navigate to […]
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On occasion, you may experience a person’s profile in Rock who seems to have duplicate spiritual gifts loaded to their profile. Today, we want to provide a little bit of clarity around these spiritual gifts. If a person’s profile in Rock has a set of gifts with the attribute title of: Spiritual Gifts, this user […]
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There are 3 different ways to ‘sign people up’ for something at CedarCreek. We want to provide a little clarity on which each of these ways might be most helpful. Rock Event Registration: This should be used when there are multiple forms of questions need to be completed during registration (like consent forms, medical questions […]
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Here are a couple FAQs to think about if you run into any checkin problems. What if a DreamTeam member can not check in? Are they active in the group within Rock? Is this the time the groups is built to allow checkin? Did they already check into another area during the current timeframe? Growth Track […]
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