Have you ever checked yourself into the wrong group or serving team… Has one of your DreamTeam member ever checked into the wrong group or serving team… What about a guest at Kids Ministry or Students? You might have seen an option to “CHECK OUT” if you go to check in a second time… Have […]

I am sure you know that centrally we provide a set of communication templates in Rock. You can find these communication templates for your use during the creation of your communication. On the Template page, you can click the category filter in the top right corner to select templates sorted by category! Once you have […]

As of April 1st 2020, our Rock Checkin (specific to the DreamTeam) has been secured. What does this mean? As you know, in order to add someone to our DreamTeam groups in Rock they must meet certain requirements. Those requirements are different by serving team. They can include such things like: Child Safety Training Background […]

People are considered ACTIVE in Rock, if anyone in the family has done at least one of the following in the last 16 months. Given Checked-in / Attended Group Submitted a Prayer Request Reading our Emails Logging into Rock Access to Rock (internal side) Marked as Staff

Did you know that we have the ability to interact with our guests who are submitting Prayer Requests? Imagine what it would look like to connect with your attendees who have submitted a prayer request, directing them to a next step or offering them to reading a verse in the bible!

RE: March 2020 Ministry Project Manager is working with the Kids Directors on tracking retention after a new family attends our church for the first time.  Not only that we want to specifically track how often new families return to our weekend services after they receive a new family welcome email. Centrally we will be […]

Texting in Rock is a GREAT way to communicate with our teams!  And many people prefer it.  Here are a few reminders of how to keep our texts short, sweet, and to the point.   For each text we send Twillio (the company actually sending them) charges us for each “160 characters” within a text.  There […]

Did you know that Known Relationships can help you and your guests at Checkin? Depending on the known relationship that you create on a persons profile, Rock will allow them to check other people in. For example: Rock by itself allows you to checkin you or anyone in your immediate family by searching your own […]

Inactive reports have been consolidated!   Instead of having 6 reports for each department’s DreamTeam that show inactive members, these have now been consolidated into 1 report.  To access your Inactive DreamTeam members instead of opening up dataviews, you will want to go to Tools and click on “Group Inactivity”.   From there follow these […]

Did you know that rock allows you to have SMS conversations within the Rock Portal now? Navigate here: People Communications SMS Conversations See the image below for additional context on this page: