Email Templates in Rock | 064

Did you know that central ministry creates Email Templates in rock to help you communicate regular or recurring updates with your attendees? You can find these email templates from within the Email Wizard in Rock. Lets take a second to walk through the email wizard and ultimately how to find a template available to you. […]

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Social Media Handles | 060

Did you know that rock carries the ability to link to a persons social media account? Navigate to a persons profile in Rock, click the additional information tab and look for a block called [Social Media] From here, staff should be able to edit the attributes.  You can directly add someones handle to the specific […]

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PCO vs Rock Sync | 058

Did you know that PCO and Rock talk?  We have a SYNC turned on to connect the two databases. Recently we have stepped into our last planned phase of the PCO and Rock SYNC. What does this mean? Since May of 2018 Rock and PCO have been syncing the following items: First Name Last Name […]

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Covid Connection Workflows | 053

Since creating the Covid-19 Connection Campaigns, we have created a few workflows that will help our team as they work the connections. Add Benevolence Request Add Prayer Request Add to ‘OPT OUT’ of the Covid Campaign Group These workflows will each fire of a set of automatic steps to help move things along. PRAYER If […]

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Checkin CheckOUT | 050

Have you ever checked yourself into the wrong group or serving team… Has one of your DreamTeam member ever checked into the wrong group or serving team… What about a guest at Kids Ministry or Students? You might have seen an option to “CHECK OUT” if you go to check in a second time… Have […]

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Email Templates | 049

I am sure you know that centrally we provide a set of communication templates in Rock. You can find these communication templates for your use during the creation of your communication. On the Template page, you can click the category filter in the top right corner to select templates sorted by category! Once you have […]

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Checkin Restrictions | 048

As of April 1st 2020, our Rock Checkin (specific to the DreamTeam) has been secured. What does this mean? As you know, in order to add someone to our DreamTeam groups in Rock they must meet certain requirements. Those requirements are different by serving team. They can include such things like: Child Safety Training Background […]

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Define Actives | 045

People are considered ACTIVE in Rock, if anyone in the family has done at least one of the following in the last 16 months. Given Checked-in / Attended Group Submitted a Prayer Request Reading our Emails Logging into Rock Access to Rock (internal side) Marked as Staff

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Prayer Comments | 044

Did you know that we have the ability to interact with our guests who are submitting Prayer Requests? Imagine what it would look like to connect with your attendees who have submitted a prayer request, directing them to a next step or offering them to reading a verse in the bible!

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Kids New Family Attribute | 043

RE: March 2020 Ministry Project Manager is working with the Kids Directors on tracking retention after a new family attends our church for the first time.  Not only that we want to specifically track how often new families return to our weekend services after they receive a new family welcome email. Centrally we will be […]

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