Have you ever been working on an email or SMS communication in Rock and clicked a button [Save as Draft]? Where does it go?  How do I find it? Is it gone forever? Did you know that in Rock there is an easy way to review your Communication History?  In that same Communication History area […]

Did you know that central ministry creates Email Templates in rock to help you communicate regular or recurring updates with your attendees? You can find these email templates from within the Email Wizard in Rock. Lets take a second to walk through the email wizard and ultimately how to find a template available to you. […]

Did you know that rock carries the ability to link to a persons social media account? Navigate to a persons profile in Rock, click the additional information tab and look for a block called [Social Media] From here, staff should be able to edit the attributes.  You can directly add someones handle to the specific […]

Since creating the Covid-19 Connection Campaigns, we have created a few workflows that will help our team as they work the connections. Add Benevolence Request Add Prayer Request Add to ‘OPT OUT’ of the Covid Campaign Group These workflows will each fire of a set of automatic steps to help move things along. PRAYER If […]

Have you ever checked yourself into the wrong group or serving team… Has one of your DreamTeam member ever checked into the wrong group or serving team… What about a guest at Kids Ministry or Students? You might have seen an option to “CHECK OUT” if you go to check in a second time… Have […]

I am sure you know that centrally we provide a set of communication templates in Rock. You can find these communication templates for your use during the creation of your communication. On the Template page, you can click the category filter in the top right corner to select templates sorted by category! Once you have […]

As of April 1st 2020, our Rock Checkin (specific to the DreamTeam) has been secured. What does this mean? As you know, in order to add someone to our DreamTeam groups in Rock they must meet certain requirements. Those requirements are different by serving team. They can include such things like: Child Safety Training Background […]

People are considered ACTIVE in Rock, if anyone in the family has done at least one of the following in the last 16 months. Given Checked-in / Attended Group Submitted a Prayer Request Reading our Emails Logging into Rock Access to Rock (internal side) Marked as Staff

Did you know that we have the ability to interact with our guests who are submitting Prayer Requests? Imagine what it would look like to connect with your attendees who have submitted a prayer request, directing them to a next step or offering them to reading a verse in the bible!