Are you a Support Ticket Agent? do you work within Teamwork Desk? This update from Teamwork will be very helpful to you! Posted By: Emma Hanley / November 26th, 2020 Deleting files from tickets We know how imperative it is for you to keep your customer data safe – this is why we have introduced […]
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There is nothing worse than having microphone issues with a room full of people staring at you. To help prevent some of these issues, below are a few best practices for you to keep in mind the next time you use a microphone. HandHeld Microphones: There are two things to remember when holding a microphone: […]
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In todays ProTip, let’s dive into the best ways to reply to a thread in Teamwork. Teamwork allows for quick email replies as well as email mentions. However, these replies can get confusing quick for everyone involved. So lets take a couple minutes to discuss options available to you as we reply to teamwork tasks/threads. […]
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If you are a someone who builds out small groups for your campus (next steps, kids or students) you may have noticed that there is a required option to select your [Group Type]. Have you wondered why this is needed or what the different group types are? Group Types allow our database to to keep […]
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Do you schedule a First Impressions team in Planning Center? Or maybe you work in the Arts and have recently started scheduling your campus in their own plan. Some teams across the church build one plan in Planning Center (a central plan) and schedule all DreamTeam members from all campuses on this one plan. CedarCreek […]
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Have you recently felt overwhelmed with the words/associations: Active, Inactive, Covid Inactive? Have you wondered, how do the Fall DreamTeam Connections help me? In this ProTip, we hope to clarify the different uses of the word and how to best engage your current DreamTeam. First: Lets review what it means to be active/inactive on a […]
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Have you started thinking about how you will staff your Christmas Schedules at your campus yet? This can be quite the task! Hopefully today, we can help offer you a way to create signup sheets for your DreamTeam. Wait… Did you just think of printed, paper sign up sheets… With printed sign up sheets, you […]
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Have you ever needed to change the configuration settings for your checkin station? How many times have you had to find a YouMatter pen to click the [Home Button] on the iPad… Far too many I am guessing. Well… I have good news. There is a new way to access the configuration page in Rock […]
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Posted by Teamwork on September 9th. Within Teamwork, you can add task reminders at specific times which can then be sent via email, mobile push notification or SMS. Reminders can be added to active tasks on your site in a number of ways. Note: Future reminders will not be sent once a task has been marked […]
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*Post from Planning Center* Dated: October 29th By: Aaron Stewart If you’ve been using Services since the beginning, learning one thing at a time and becoming an expert has been a snap. If you’ve just started using it 14 years in, then um…maybe not so much — there’s a lot there! But how do you […]
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