Did you know that you can search your previously submitted support tickets? Not only can you search for your previously submitted tickets, but you can search/see all tickets that have been submitted by anyone in the organization. This feature is most beneficial if you want to see what tickets someone on your team has submitted […]
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Many of you have received Errors when trying to activate your Small Groups in the past season. Most of the errors were due to a [Missing Group Leader Agreement] Note: You will receive an error if a Leader, Coach or Hub Leader does not have a current Group Leader Agreement on file. You may remember, […]
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Did you know that Teamwork Projects offers a calendar option? While the calendar within Teamwork can be filled with lots of information and could be overwhelming, our goal today is to show a quick way to filter down to specific areas of the calendar. Note: Each item on the calendar is assigned to an [Event-Type]. […]
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While our DreamTeam is synced between Rock and PCO. One area that is not synced, is Planning Center [Team Leaders]. You may want to take a look at your Team Leaders from time to time and make sure they are updated. Click the [Plans Tab] Hover over your Ministry Area [Plan Type] Click the [Settings […]
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Did you know that you can sort your available list of Projects in Teamwork? Within Teamwork, you can view all of your projects in a list or grid view. Go to the Projects area at the top of your site and select the List tab. Project Statuses If you have many projects they may have different statuses depending […]
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In order to make Mobile Checkin more user friendly and as touchless as possible, your local campus checkin iPads can be set to 1 of 3 settings. The standard setup: Called [Available]. This setup is what our teams are most familiar with. It contains two buttons on the checkin screen Touch to Start Click for […]
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Why should you update your team in a Planning Center Template? Most ministry plans are created on a weekly basis from Central Ministry Teams. These central ministry teams typically build their weekly plans using existing Templates. If your team does not have a centrally created ministry plan (like First Impressions), you are likely building your […]
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When a person declines or is removed from the schedule, you usually need someone else for that role, so Services creates a needed position to make it easier to fill that spot. But some teams are more open-ended, like a Choir. You schedule the whole team and if some people can’t make it, that’s fine, you don’t […]
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Recently we have started to deploy CreekHelp QR Support Labels on devices that we most often receive Support Tickets for. To name a few: Checkin Stations Checkin Printers Classroom iMacs Classroom A/V Racks Printers Digital Signage Two Way Radios These stickers are white labels that are just over 1″ x 2″ in size. The labels […]
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We have recently made some significant changes to our serving information in Rock. The first improvement we made, was how we display Family Ministry onboarding steps and their completion. Previously, as a person completed different elements/steps within the Onboarding Program, a unique standalone badge would be displayed. In a recent update, we have consolidated our […]
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