Incident resolved We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.
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Author Archives: Jason Jones
Known Issue: GoToMeeting | 066
GoToMeeting – Unable to join or launch session Incident status: Identified Our engineers believe to have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
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Email Templates in Rock | 064
Did you know that central ministry creates Email Templates in rock to help you communicate regular or recurring updates with your attendees? You can find these email templates from within the Email Wizard in Rock. Lets take a second to walk through the email wizard and ultimately how to find a template available to you. […]
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Upcoming Teamwork Improvements | 063
Get a sneak peek of the upcoming Teamwork UI improvements Posted by Teamwork Projects: Emma Ross / May 29, 2020 Over the next few days, you may notice that Teamwork will start looking much leaner and cleaner thanks to some new UI enhancements we’ll be rolling out. These visual updates are designed to improve your […]
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Subscribe to Pro-Tips | 062
Did you know that our teams can subscribe to Pro-Tips on CreekHelp? You and other team members can subscribe to receive an email notification each time a ProTip is posted on CreekHelp. How? Go to CreekHelp.com/pro-tips When you go to that page, the subscription sign-up can be found in the top right corner. If you […]
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Calendar Locations | 061
Have you ever reviewed the calendar on CreekHelp? Did you know that this calendar is driven specifically from Planning Center Calendar & Room Reservations? By creating an event in Planning Center Calendar you: Reserve the Room so that others know that its in use Automatically display your event on a CreekHelp calendar. CreekHelp Calendars are […]
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Social Media Handles | 060
Did you know that rock carries the ability to link to a persons social media account? Navigate to a persons profile in Rock, click the additional information tab and look for a block called [Social Media] From here, staff should be able to edit the attributes. You can directly add someones handle to the specific […]
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PCO vs Rock Sync | 058
Did you know that PCO and Rock talk? We have a SYNC turned on to connect the two databases. Recently we have stepped into our last planned phase of the PCO and Rock SYNC. What does this mean? Since May of 2018 Rock and PCO have been syncing the following items: First Name Last Name […]
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Log into CreekHelp | 057
There can be benefits to creating an account and logging into CreekHelp. If you are staff you will have access to secure pages not available to the public. You will also be able to track progress, bookmarks and notes on any training videos you watch! If you are a dreamteam member, you will be able […]
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Practice makes perfect | 056
Practice a Webinar Growth Track Group Leader Training Start Here You can start an event in practice mode before you actually start the live session. This allows you to run through the event with other panelists and organizers to perfect it without attendees. If you practice an event up until its scheduled start time, you […]
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