People are considered ACTIVE in Rock, if anyone in the family has done at least one of the following in the last 16 months. Given Checked-in / Attended Group Submitted a Prayer Request Reading our Emails Logging into Rock Access to Rock (internal side) Marked as Staff
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Did you know that we have the ability to interact with our guests who are submitting Prayer Requests? Imagine what it would look like to connect with your attendees who have submitted a prayer request, directing them to a next step or offering them to reading a verse in the bible!
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RE: March 2020 Ministry Project Manager is working with the Kids Directors on tracking retention after a new family attends our church for the first time. Not only that we want to specifically track how often new families return to our weekend services after they receive a new family welcome email. Centrally we will be […]
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Did you know that Planning center is set to auto archive users & DreamTeam that are no longer active? Planning Center does this to help close the back door on any users that are no longer needed in the database (specifically PCO). You may wonder what the criteria is for archiving people in Planning Center. […]
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Did you know that Known Relationships can help you and your guests at Checkin? Depending on the known relationship that you create on a persons profile, Rock will allow them to check other people in. For example: Rock by itself allows you to checkin you or anyone in your immediate family by searching your own […]
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Did you know that your ministry iPads have web clips. Web clips are located on page 1 of the iPad. These web clips are quick links to websites. Websites are typically requested by our Senior Directors of ministry. Some of the quick links or web clips are: CreekHelp CedarCreek Registration Forms Consent Forms Liability Forms […]
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Did you know that rock allows you to have SMS conversations within the Rock Portal now? Navigate here: People Communications SMS Conversations See the image below for additional context on this page:
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Did you know that it is possible to select a communication preference for a unique person in Planning Center? Its super easy!!! We like easy. Navigate to a person’s profile in Planning Center. Note: by DEFAULT a persons communication preference is EMAIL. Click on the [Communication] tab.
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Have you ever tried to send an email with Rock? Ever been a bit confused on the steps you should/could take? Hopefully this quick pro-tip will help! In addition to this Pro Tip there is a video already created to help walk you through the steps. You can find that video HERE: https://creekhelp.com/software-tutorials/rockrms/rock-videos/?video=13089 When sending […]
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Did you know that each Small Group and Small Group Member can (and should) be associated with a Semester? What are semesters? Fall Winter Summer Why do we do semesters? Semester Groups Vision Doc When a group is added to Rock, it is important (and required) to be given a semester designation. This allows our […]
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