Did you find something that is incorrect on a person’s profile in Rock? Did you find 2 records for the same person? Let the Data Integrity team know by filling out a Person Data Error. When should you fill out a person data error? Anytime you find something that is incorrect, not complete, or missing […]
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Reports in Rock are used to filter and display information on a specific group of people or groups within Rock. Imagine you wanted a list of people that are over the age of 18 who began attending within the last year. What do you do now? Request a Report (ANYONE can do this) Fill out […]
Read MoreProfile pages in Rock have changed with the latest version. The good news is, once you have taken a few minutes to familiarize yourself with the new layout, you will notice everything is a little cleaner and easier to move around the pages. As you can see the info that was at the top of […]
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How do you get a list of birthdays for a group in Rock? Use the Birthdays by Group Report! This report will allow you to filter down to any group in the Group Viewer to run a report of those with a birthday in a specific month. Step 1 – Filter to the Month you […]
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Are you a member of staff? Ever wonder how to change your password for Rock? The short answer is: You can’t, at least not in the normal end-user way. The reason: Our Rock usernames are set up using “Active Directory”. This ties your email username and password to Rock. Because of this you only have […]
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Do you see an alert bell when you log into Rock by the search bar? If not, don’t worry. That means you don’t currently have any tasks assigned to you. If you do, did you know you have tasks waiting on you? Click the bell and you should see a drop-down of all waiting tasks. […]
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Have you ever forgotten which service a person prefers to serve or how often they would like to serve? Maybe you want to send a message to only those on your 9:00 greeter team but were tired of selecting each individual person. You can do all of these things by setting team member preferences. Setting […]
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Did you know that you can start an online call right from Slack? 2 People Meeting Simply use the phone icon in the upper right corner of a direct message conversation, and start a call. However, there is one drawback, no screen sharing. Screen Share / 3+ people meeting using GoToMeeting Connect Slack with your […]
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Texting in Rock is a GREAT way to communicate with our teams! And many people prefer it. Here are a few reminders of how to keep our texts short, sweet, and to the point. For each text we send Twillio (the company actually sending them) charges us for each “160 characters” within a text. There […]
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Inactive reports have been consolidated! Instead of having 6 reports for each department’s DreamTeam that show inactive members, these have now been consolidated into 1 report. To access your Inactive DreamTeam members instead of opening up dataviews, you will want to go to Tools and click on “Group Inactivity”. From there follow these […]
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