Checkin FAQs | 249

Here are a couple FAQs to think about if you run into any checkin problems. What if a DreamTeam member can not check in? Are they active in the group within Rock? Is this the time the groups is built to allow checkin? Did they already check into another area during the current timeframe? Growth Track […]

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Known Issue Tips | 248

Today we wanted to make you aware of a few new features around known issues that we hope will be helpful. When our team is made aware of a new issue that we believe effects a large portion of our team (Staff or DreamTeam) we will post a notification in a few areas. This notification […]

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Mobile App | Known Issue | 5.26.24

There is currently a known issue where some users are experiencing a delay when opening the CedarCreek Church Mobile App. This experience is not consistent across all devices. We have submitted a support ticket to our developer and will continue to monitor the situation. Updates when available can be found here.

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Rock Dietary Restrictions | 247

Did you know we are now updating Rock profiles with dietary restrictions. This is something all staff have access to update. We recommend you update your own dietary restriction. This will allow our central teams to see any personal dietary restrictions you may have before we order food for a meeting or event. Additionally, if […]

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Person Data Error | 246

Did you find something that is incorrect on a person’s profile in Rock?  Did you find 2 records for the same person?  Let the Data Integrity team know by filling out a Person Data Error. When should you fill out a person data error? Anytime you find something that is incorrect, not complete, or missing […]

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Platform Syncing | 245

Did you know that most of our digital platforms sync data between each other? Some of these sync timelines are important to be aware of as you work through ministry and administrative tasks at your campus. In this ProTip we touch on just a few of the sync timelines you might find helpful. Rock <-> […]

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Campus Communication | 243

In our mobile app, we have the availability for campus teams to post updates specifically for their campus. These updates are visible to people based on their home campus selection. People can update their home campus by going to their profile picture in the mobile app. Currently, the campus updates live on the explore tab […]

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Our Websites | 242

We have six different websites that are part of our church. If you want to learn a little bit about each and what we use each site for, this Pro Tip is for you! CedarCreek.tv my.CedarCreek.tv watch.cedarcreek.tv live.CedarCreek.tv livingitout.CedarCreek.tv creekhelp.com CedarCreek.tv This is our public facing site geared towards people checking our CedarCreek for the […]

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Location Services for Mobile Checkin | 240

Table of Contents Intro iPhone Steps Android Steps Download our App Intro Are you serving on the DreamTeam for the weekend? Our CedarCreek Mobile App is a fast and easy way to check in to your campus! Instead of going to a checkin kiosk, you can just: Open up the CedarCreek App on your phone. […]

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