Best Placement for A-Frame Signs, Pull-Up Vinyl Banners & Feather Flags Effective sign placement makes a big difference in visibility, customer experience, and safety. This guide explains where and how to position A-frame (sandwich board) signs and pull-up vinyl banners so they attract attention without creating obstacles. A-Frame Signs (Sandwich Boards) Primary Purpose A-frame signs […]
Read MoreHow to Quickly Find a Prayer Request in Rock (and See Who Submitted It) Rock makes it simple to locate prayer requests and view details about who submitted them. This quick guide will help you find what you need in just a few clicks. Where to Go to Find Prayer Requests All prayer request administration […]
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Have you ever looked at your Working Genius results and thought something like, “Okay… cool… but what am I supposed to do with this?” Many of us know the model, but you may need a refresher. Here’s that, plus a few simple ways to put it into practice. What Is the Working Genius Model? Patrick […]
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A Helpful Reminder: The CedarCreek TV App Many of us are familiar with the CedarCreek TV App—but it’s another tool that’s easy to forget just how powerful it can be for our attendees. While it’s not new, it is incredibly valuable, and it’s worth reminding ourselves (and others) why it matters. The CedarCreek TV App […]
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A Refresher on the Predictable Success Curve On Tuesday, January 13th, Ben spent time with our staff walking through Les McKeown’s Predictable Success Curve—a simple but powerful framework for understanding how organizations grow, why they struggle, and what it takes to stay healthy over time. This post is a reminder of that conversation and a […]
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Did you know that you can view a Dream Team member’s fob information? Go to their Rock profile and click on additional information. Scroll down on the left hand side to FOB and Keys. Also, if you need a fob, a fob change for someone, to transfer a fob or remove access, you can do […]
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You may have seen “External Inquiry Tasks” assigned to you in Rock. These come from the Contact Us form on the website. When an attendee submits a message through the Contact Us form on the website, here’s what you need to know and do: 🔄 How It Works Each submission is routed based on topic […]
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Sending a Communication Using the RockRMS Communication Wizard To begin a new communication, go to People > New Communication. The first screen you’ll see, pictured below, is where you’ll pick who you want to send the communication to. There are many ways to arrive at the Communication Wizard, Select from a grid Navigate to the page yourself […]
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Don’t Forget About This App Feature: Upcoming Events Our CedarCreek App is packed with tools designed to help attendees stay connected beyond the weekend—and one feature that often gets overlooked is Upcoming Events. While this isn’t a new feature, it is one that many attendees (and even staff) may not fully realize exists or remember […]
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Setting Up for a Smooth Check-In Experience What to Check 90 Minutes Before Services Begin A smooth and welcoming check-in sets the tone for the entire service. When our systems are ready and running well, we can focus on what matters most—helping people feel seen, known, and cared for. To set everyone up for success, […]
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