Pro Tips directly relating to the use of Teamwork
Have you ever wanted to get to your destination faster?Utilizing the shortcuts app which for iPhone OS, you can create all kinds of workflows to help you save time on mundane tasks you have to do all the time.Shortcuts is a visual scripting app for iOS. It allows users to create macros(a programming language that can automate […]
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Posted by Emma Hanley with Teamwork Projects. The teamwork team, posted a blog with videos about their new Teamwork App. You can check that out that update here. Download the new, beautifully designed native mobile app Teamwork just launched their new iOS and Android native mobile apps. With a strong focus on its elegant […]
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Have you ever wondered if there was a way to see all tasks you are following in Teamwork? Maybe you already know how to see all tasks that are assigned to you… but maybe some tasks are not assigned to you, you are only marked as a follower. Being able to see all tasks you […]
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Are you a Support Ticket Agent? do you work within Teamwork Desk? This update from Teamwork will be very helpful to you! Posted By: Emma Hanley / November 26th, 2020 Deleting files from tickets We know how imperative it is for you to keep your customer data safe – this is why we have introduced […]
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In todays ProTip, let’s dive into the best ways to reply to a thread in Teamwork. Teamwork allows for quick email replies as well as email mentions. However, these replies can get confusing quick for everyone involved. So lets take a couple minutes to discuss options available to you as we reply to teamwork tasks/threads. […]
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Posted by Teamwork on September 9th. Within Teamwork, you can add task reminders at specific times which can then be sent via email, mobile push notification or SMS. Reminders can be added to active tasks on your site in a number of ways. Note: Future reminders will not be sent once a task has been marked […]
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Have ever wondered why it’s hard to find specific projects on your teamwork account? Maybe you have 8-10 projects that you are part of and you would like a way to sort your projects quickly. Before we dive in, lets define ‘Projects’ as it relates to Teamwork. I think it is really easy to think […]
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Have you ever submitted a CreekHelp support ticket? You know that one of the required fields is to select a [Priority] for your ticket. Have you wondered what the priorities mean and how quick you may receive help? Hopefully we can help explain a bit of that today! The following Priority Levels exist: Today Critical […]
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Have you ever submitted a Support Ticket? Have you wondered… Where did my ticket go? Who is working my ticket? We have answers! WOO HOO! After you submit a Support Ticket, you should receive an automatic reply within a minute or two. Take a quick look at the reply email. There is some cool stuff […]
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Did you know that you can search your previously submitted support tickets? Not only can you search for your previously submitted tickets, but you can search/see all tickets that have been submitted by anyone in the organization. This feature is most beneficial if you want to see what tickets someone on your team has submitted […]
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