Are you a Support Ticket Agent? do you work within Teamwork Desk? This update from Teamwork will be very helpful to you! Posted By: Emma Hanley / November 26th, 2020 Deleting files from tickets We know how imperative it is for you to keep your customer data safe – this is why we have introduced […]
Read MoreMicrophone Best Practices | 113
There is nothing worse than having microphone issues with a room full of people staring at you. To help prevent some of these issues, below are a few best practices for you to keep in mind the next time you use a microphone. HandHeld Microphones: There are two things to remember when holding a microphone: […]
Read MoreMentions and Replying in Teamwork | 112
In todays ProTip, let’s dive into the best ways to reply to a thread in Teamwork. Teamwork allows for quick email replies as well as email mentions. However, these replies can get confusing quick for everyone involved. So lets take a couple minutes to discuss options available to you as we reply to teamwork tasks/threads. […]
Read MoreRock Group Types | 111
If you are a someone who builds out small groups for your campus (next steps, kids or students) you may have noticed that there is a required option to select your [Group Type]. Have you wondered why this is needed or what the different group types are? Group Types allow our database to to keep […]
Read MoreImporting and Exporting Plan Items | 110
Do you schedule a First Impressions team in Planning Center? Or maybe you work in the Arts and have recently started scheduling your campus in their own plan. Some teams across the church build one plan in Planning Center (a central plan) and schedule all DreamTeam members from all campuses on this one plan. CedarCreek […]
Read MoreInactive DreamTeam? | 109
Have you recently felt overwhelmed with the words/associations: Active, Inactive, Covid Inactive? Have you wondered, how do the Fall DreamTeam Connections help me? In this ProTip, we hope to clarify the different uses of the word and how to best engage your current DreamTeam. First: Lets review what it means to be active/inactive on a […]
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