Checkin FAQs | 249

Here are a couple FAQs to think about if you run into any checkin problems.

What if a DreamTeam member can not check in?

  • Are they active in the group within Rock?
  • Is this the time the groups is built to allow checkin?
  • Did they already check into another area during the current timeframe?
    • Growth Track
    • Baptism
    • Serving Team
  • Are they at the correct station?
  • Is the station set to the correct configuration?

What if a Student can not check in?

  • Are they in our database?
  • Weekend Services; Is their birthdate in Rock?
  • Is there a group active for their age?
  • Is the room at capacity in Rock?
  • Is the room open in Rock?
  • Wednesday Nights; Are they active in their Small Group?
  • Wednesday Nights; Does the group have a location & time added to [Meeting Details]
  • Is the station set to the correct configuration?

What if a Kid can not check in?

  • Are they in our database?
  • Is their birthdate in Rock?
  • Is there a group active for their age?
  • Is the room at capacity in Rock?
  • Is the room open in Rock?
  • Is the station set to the correct configuration?

Hopefully, this helps you think through some of the most common reasons check-in may not work.