Support Ticket Priorities | 278

Have you ever submitted a CreekHelp support ticket?  You know that one of the required fields is to select a [Priority] for your ticket. Have you wondered what the priorities mean and how quick you may receive help? Hopefully we can help explain a bit of that today! The following Priority Levels exist: Today Critical […]

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Evil Twin Wifi | 273

Beware of “Evil Twin” Wi-Fi Connections Free Wi-Fi is widely available in many areas and businesses. Many people connect to these free networks while traveling or away from home. One particular scam called the “evil twin” attack involves a cybercriminal using a device to set up a fake Wi-Fi access point where you typically use […]

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Create Strong Passwords | 271

Data breaches are more common now than ever before. A data breach is an intentional or unintentional leak of sensitive information. At least one of your current or old passwords has likely been exposed by a data breach. If your passwords are exposed, cybercriminals can buy them and gain unlimited access to your accounts and […]

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Preach-Off Campus Preparation | 264

Each time we have a big invite weekend, there are added stresses to our work days/weeks leading up to the weekend. Sometimes these added stresses cause us to forget or lose track of some of these things we do week in and week out. We get so excited about the weekend to come. We thought […]

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Look Before You Book | 262

Initial emailed by KnowBe4 If you’re planning a trip soon, there are some things you should consider. For starters, is that dirt cheap flight to Tokyo too good to be true? Probably so, especially when the booking site also offers a boatload of other deals at shocking, unbeatable prices – who does that? A scam […]

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Deepfake Videos | 250

Engaging with others through videos has become a standard part of our everyday lives. Whether you’re joining a video conference at work or watching your favorite celebrity on Instagram, videos are everywhere. However, can you really trust what you’re seeing? The rise of deepfake technology could make it difficult to know if what you are […]

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Known Issue Tips | 248

Today we wanted to make you aware of a few new features around known issues that we hope will be helpful. When our team is made aware of a new issue that we believe effects a large portion of our team (Staff or DreamTeam) we will post a notification in a few areas. This notification […]

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Campus Prep for Halloweeknd | 224

Each time we have a big invite weekend, there are added stresses to our work days/weeks leading up to the weekend. Sometimes these added stresses cause us to forget or loose track of some of these things we do week in and week out. We get so excited about the weekend to come. We thought […]

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Free Public Wifi | 222

Using free public WiFi at a coffee shop or an airport may be convenient, but it can also be dangerous. Most public places that offer free WiFi don’t use encryption to secure their WiFi networks. It’s important to remember that when you connect to public WiFi networks, you will be sharing the networks with other […]

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Planning Catering | 220

Ordering catered food can be tough, especially when you’re planning for a large group. You want to select a variety, and you also want to be sure that you have enough sides and entrees for everyone present. At the same time, you don’t want to buy so much that there’s a large amount of excess. […]

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