Every account in Rock has a security level associated with it called a protection profile. Protection profiles are set depending on a person’s access to Rock, having a login, or financial information on their profiles means a higher level of security. These levels allow us to keep those with an elevated security level as safe as we can within Rock.
You can view a person’s protection profile by looking for the Lock under their profile picture. If there is no lock, they have a LOW protection profile. If there is a lock, hover over the lock to see the protection level.
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Security Levels
- Low
- Meaning: No risk items associated with the person.
- Impact for teams: Normal behavior — When a login is created it typically recognizes the person and combines the profile.
- Medium
- Meaning: Person has a Rock or my.cedarcreek.tv login.
- Impact for teams: Normal behavior — When a login is created it typically recognizes the person and combines the profile.
- High
- Meaning: Person meets one or more risk conditions such as having an active scheduled financial transaction or a saved payment account.
- Impact for teams: If someone with a high protection profile fills out a form or signs up for an event without being logged in, they will create a new duplicate record in Rock. The data integrity team will get a warning to verify and look for suspicious changes to an account
- Extreme
- Meaning: Person is in a security role configured with an Elevated Security Level of Extreme. This includes the following roles:
- Staff
- Safety, Medical, and Data Intergrity DreamTeam members
- Campus Pastor and Prayer Admins
- Anyone that can view Benevolence or Finance information
- Impact for teams: Strongest protections
- If someone with a high protection profile fills out a form or signs up for an event without being logged in, they will create a new duplicate record in Rock. Only our Rock administrators can merge these records.
- Those with this security role are required to login when clicking a link from the app or an email to help protect them and our data if their email is compromised.
- Meaning: Person is in a security role configured with an Elevated Security Level of Extreme. This includes the following roles:

