This article explores best practices for creating support tickets that communicate your concerns accurately and streamline the resolution process. Here are some best practices to follow: Submit Only One Issue Per Ticket This allows for clear and focused communication between the customer and the support team. Focusing on one issue enables the support team to […]

When designing an email and sending it through Rock… we thought there would be two tips you would find helpful. Tip 1: When you add a button to your email… round the corners of the button by 10px. This will make your button look less ‘boxy’ and more oval. Tip 2: Pictures works best when […]