This article explores best practices for creating support tickets that communicate your concerns accurately and streamline the resolution process. Here are some best practices to follow: Submit Only One Issue Per Ticket This allows for clear and focused communication between the submitter and the support team. Focusing on one issue enables the support team to […]
Read More
Did you know that each of our Mission Trips write a blog updating their friends and family on their journey through the Mission Trips? Sometimes these blogs are only written & sent the week of the trip. Other times the blog might be sent out occasionally leading up to the trip. Are you interested? Would […]
Read MoreBeware of “Evil Twin” Wi-Fi Connections Free Wi-Fi is widely available in many areas and businesses. Many people connect to these free networks while traveling or away from home. One particular scam called the “evil twin” attack involves a cybercriminal using a device to set up a fake Wi-Fi access point where you typically use […]
Read More