Sort Teamwork Projects | 104

Have ever wondered why it’s hard to find specific projects on your teamwork account?  Maybe you have 8-10 projects that you are part of and you would like a way to sort your projects quickly. Before we dive in, lets define ‘Projects’ as it relates to Teamwork.  I think it is really easy to think […]

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Inactive DreamTeam | 103

Recently we have started asking our DreamTeam to update us on their current serving status.  We asked them to let us know if they are back serving, would be interested in other serving opportunities, or maybe they are holding off a few more months. It is important to us that we have an accurate picture […]

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Support Ticket Priorities | 102

Have you ever submitted a CreekHelp support ticket?  You know that one of the required fields is to select a [Priority] for your ticket. Have you wondered what the priorities mean and how quick you may receive help? Hopefully we can help explain a bit of that today! The following Priority Levels exist: Today Critical […]

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Checkin Locations & Capacities | 101

There are many features behind Rock checkin that make it very powerful. We have recently made changes to Rock checkin that will enhance its functionality for our teams. Previously to know, there were 4 basic features to Rock Checkin. Those 4 basic features appeared visibly to you on your checkin configuration screen. Pick a Theme […]

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Public vs Private Groups | 100

If you have had any experience building small groups, you probably know there is an option to make a group [Public]. By default, this option is always checked, meaning by default the group is publicly available. If you uncheck the box next to [Public], the group will become ‘Private’. What is the difference between Public […]

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Mobile Checkin | 099

Mobile Checkin was introduced to our DreamTeam in August and a large number of Guests this past weekend.  While we continue to learn better how to use it, sometimes we learn that understanding the why and the language around it helps us best. In this ProTip we will do our best to cover Mobile Checkin […]

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Slack vs Email | 098

You may wonder why we have Email and yet also seem to offer Slack. Why have Slack when I can just email someone? I was asked to write a protip on how I personally utilize Slack and Email in a co-existive environment. I think of Slack like I do text messages. Personally I try to […]

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Slack status and availability | 097

Set your Slack status and availability As you work in Slack, it’s helpful to let your team know how quickly you can respond to messages and when you’re available. Slack has a couple of ways to share your whereabouts and indicate your availability to other members. A status is a message that lets others know what […]

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New Planning Center Plan Look | 096

New: The New Plans Page! [In Beta] Information Released on: August 3, 2020 by Planning Center We’ve been working for years towards a new and improved version of the main plan page, and it’s finally here! Only Administrators will get access to start, but over the next month or two, we’ll open it up to […]

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System Statuses | 095

Have you ever been using a system or software and wondered… is something wrong? Maybe it was Teamwork… or GoToMeeting… maybe Dropbox. While we always encourage you to submit a CreekHelp support ticket when things are broken or not working as expected, we have also provided a quick way for you to find out if the […]

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