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Please note that support tickets are reserved for reporting technology that is not working properly or facilities that are broken.
i.e. The computer is not displaying correctly on the screen or a door is broken.

 

NEW SERVICE REQUEST FORM

SUPPORT TYPE

Priority Options:
Today Critical - An event today (including the weekend) will not happen unless fixed
For all Today Critical tickets, a tech will receive a text message alert.
Weekend Critical - Weekend service will not happen unless fixed (upcoming weekend)
General Support - NON Weekend/Event Critical, but desired
Training Requested - Learning how to use equipment

LOCATION

ISSUE TYPE

Issue Categories:
Ableton: Music Technology Software.
Account Login/Password: Having an issue with your login to an account.
Facility: In need of a campus repair (Electrical, Carpentry, Plumbing)
Network: WiFi, Internet, Check-in Stations, Phones
Slide Error: Having an issue with your ministry slides.
Technology: Software, Campus Computer, 'Stage' Lighting, Gaming TV or Device, In Room Audio/Video.
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