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SERVICE REQUEST FORM

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SUPPORT CONTACT

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SUPPORT PRIORITY

Priority Options:
Today Critical - An event today (including the weekend) will not happen unless fixed.
For all Today Critical tickets, a tech will receive a text message alert.
Upcoming Weekend - Upcoming Weekend service will not happen unless fixed. (not today)
General Support - NON Weekend/Event Critical, but desired fix.
Improvement Request - This is to request NON repair issues.
A text alert will be sent to a technician upon hitting submit. Thank you for opening a ticket!
You selected Upcoming Weekend. Please note this priority level does NOT effect todays events.

SUPPORT LOCATION

SUPPORT TYPE

Look for the red and white label on the monitor.
Look for the identification # on the home screen.

What am I looking for?

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You selected iPad, this category does not include Rock Checkin Stations.
If you are having a problem with a Rock Checkins Station, please change your category to 'Checkin Station'.
Thank You!

SUPPORT DESCRIPTION

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