Create a new Support Ticket

SERVICE REQUEST FORM

CONTACT INFO

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PRIORITY

Priority Options:
Today Critical - An event today (including the weekend) will not happen unless fixed.
For all Today Critical tickets, a tech will receive a text message alert.
Upcoming Weekend - Upcoming Weekend service will not happen unless fixed. (not today)
General Support - NON Weekend/Event Critical, but desired fix.
Improvement Request - This is to request NON repair issues.
A text alert will be sent to a technician upon submission.
You selected Upcoming Weekend. Please note this priority level does NOT affect today's events.

LOCATION

ISSUE TYPE

Label on the back of the ipad case, ipad wallpaper, or bottom right of lock screen. (example)
iPad wallpaper or bottom right of the lock screen. (example)
Label on the back or side of the unit
Bottom right of the wallpaper or on the lock screen. (example)
Label on the back or side of the unit
You can check the current status of our third party software applications HERE
You selected iPad, this category does not include Rock Checkin Stations.
If you are having a problem with a Rock Checkin Station, please change your category to 'Checkin Kiosk'.

DETAILS

Max 25 Characters (do not use a comma)
This helps our team understand your timeline.
Maximum upload size: 10MB
Do you have approved funding for this project? *
Please note if labor is to be performed by CedarCreek or an outside contractor.
Sending

This page is maintained by Jason Jones  /  Last Updated: Friday, June 3, 2022